How to return xfinity flex.

I contacted customer service and they said they checked my account that there are no charges for the Flex box, and that I would not be charged (I have a screenshot proving this). However, I got a letter from Xfinity with a $120 one-time charge for not returning the Flex box.How to downgrade to Xfinity Flex. Downgrades can only be done online or by contacting us. Note: Only customers with existing Xfinity Flex stream boxes can downgrade from Choice TV Select to Xfinity Flex. If the customer doesn’t have an existing Xfinity Flex stream box, they will need to downgrade to Xumo Stream Box. Downgrading online:The Amex Blue Cash Preferred card and the Freedom Flex card are both excellent cards, and here is how to decide which is best for you. We may be compensated when you click on produ...Sep 24, 2023 · Hi there and welcome to Comcast @user_541802. Thank you so much for allowing us to be your Internet provider. Thank you so much for allowing us to be your Internet provider. I am sorry to hear that you received a FLEX box after mentioning that you didn't want one.

Jun 6, 2023 · I am moving and need to cancel the Xfinity plan, they require you to return the Flex box which was free of charge at the beginning and did not tell me to return. They charge you $100+ for something they did not specifically say in the beginning, I did not want the flex box in the first place but they give you anyway. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to send it.

While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. The LED will change to amber. The Disaster Recovery Image will launch. The …Initiating the return via the website is the easiest and fastest way to process the return by printing out the return label that is generated. However, since that is not working for you, two alternate options would be to take the equipment to an Xfinity store location or a UPS store to process the return free of charge.

The Flex is not flexible! I think of it as a streaming box for dummies. Xfinity should know that most people on internet only plans are cord cutters. They're already very familiar with streaming tv's, devices and their customizability. The Flex device is nothing more than a glorified cable box that runs over WiFi.Video Display. To access Device Settings: Press the xfinity button on your remote. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings. Press OK.Introducing Xfinity Flex, a voice-controlled 4K streaming device that puts your favorite apps in one place. See what Flex can do and how easy it is to set up.... Xfinity Retail Store to return your Xumo equipment. ... You can have Xfinity Home, Xfinity ... XFINITY X1Learn more about our paid Xfinity X1 and Xfinity Flex apps ...Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.

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Learn about replacing your equipment now to get the most out of your Xfinity service.

Spent awhile with support to remove it from my account. The rep said it would be gone, and I shouldn't have to worry about it, but it's still there, and I continue to get emails asking …84K views 1 year ago. Here are a few troubleshooting tips to help you get the most out of Flex. 0:12 – Voice Remote Pairing | 0:28 – WPS Pairing* | 1:01 - Restarting Your Flex Device* | 1:27 ...Here is a complete list of equipment that you need to return to Comcast within its original box: xFi Gateway. Xfinity TV Boxes. Xfinity Remote Controls. Power cords. Coaxial and HDMI cables ...Thank you for reaching out regarding the letter you received, you've reached the right department and we can certainly help! The free device, means there isn't a rental fee for the equipment. If you do end up removing or disconnecting services you do get asked to return the equipment in order to avoid any unreturned fees.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send itAre you tired of paying for channels you never watch? Do you want more flexibility and control over your TV subscription? Look no further than the Dish Network Flex Plan. One of th...

May 28, 2021 · 2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select ‘Restore Defaults’ option. 4. Press ‘OK’ – this should cycle the equipment to perform a factory reset. The option should also be in your settings menu. Let me know if this works for you. The cable don’t need to be returned. The only thing they want back is the equipment they rent to you like the modem/router, cable box, Flex device, etc. Good luck on your move. edit but any equipment can be returned by using UPS which can be dropped off and they will take care of the shipping. 2. mechsegirl • 3 yr. ago.Are you in need of assistance with your Xfinity services? Whether you’re looking to upgrade your plan, return equipment, or troubleshoot any issues, visiting an Xfinity store can p...Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Xfinity Flex box. Start streaming today with the Xfinity Flex, which supports popular apps like Netflix, Hulu, Disney+, and more. One-time $15 sign-up fee. The box also supports popular streaming platforms like Netflix, Disney+, Hulu, Paramount+, Prime Video, YouTube, Max, and more. Basically, it checks all the standard boxes that you might ...

Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line. I no longer work for Comcast. when using streaming apps, any of them, my flex box will go dark for about 5 seconds, then return me to the Home Screen.I am moving and need to cancel the Xfinity plan, they require you to return the Flex box which was free of charge at the beginning and did not tell me to return. They charge you $100+ for something they did not specifically say in the beginning, I did not want the flex box in the first place but they give you anyway.

If you’re activating an Xfinity Gateway or your own modem and your Flex device, you’ll be presented with an option to Begin Flex Setup after your Internet device has been successfully activated. Otherwise, you can select the Activate Flex option from the Overview tab or Account page.Are you considering subscribing to Rogers Ignite Flex 20? If so, you’re probably wondering about the channel lineup that comes with this package. With an extensive range of channel...Jul 22, 2021 · Jul 22, 2021. Starting today, Xfinity Flex customers have another option for streaming live TV on their device with the launch of Hulu + Live TV.*. Existing Hulu + Live TV customers can access their programming from within Flex’s existing Hulu app by saying “Hulu” into their Xfinity Voice Remote. After signing in with their credentials ... Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.In a world where streaming services are becoming increasingly popular, many people are cutting the cord and ditching traditional cable or satellite TV. If you’re one of those indiv...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.I closed my Xfinity account several months ago and returned my Internet Xfinity Flex box to the Xfinity store. I already called Xfinity customer service and went to the store about this. They tell me I do not have any equipment to return, yet I keep getting emails and text messages requesting me to return equipment.I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the …

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The customer shouldn't be responsible for this hassle. Throw it away and let me know what the collections agency says about it. Comcast will not charge you for one flex box. Keep it and return it when you disconnect your service. Otherwise, you can pay the unreturned equipment fee for $120 because you threw it away.Beyond those requirements, there are also some terms to consider. First off, if you decide to stop using Flex, you’ll need to return the device to Comcast. Also, you can purchase additional units for other TVs in your home. Each extra Flex costs $5 per month and you’ll need to return those too if you end up canceling your service.Jul 24, 2023 · Cost Comparison. When it comes to cost and features, Xfinity Flex and Roku offer different options for consumers. If you're looking for a budget-friendly option, Xfinity Flex rates start at $20 ... How do I return a Flex streaming TV box? Archived post. New comments cannot be posted and votes cannot be cast. 2. 3 Share. Sort by: AutoModerator. •. Moderator …Using an Xfinity Flex box, you can watch Netflix, Amazon Prime Video, Hulu, thousands of free movies, shows and more — without switching apps or inputs. Flex offers one-stop search and control with the Voice Remote. Not to mention, the first Flex device is included at no additional cost for Xfinity Internet customers who don’t have Xfinity ...The first box is free if you have internet only. The second and 3rd box is $5 each. This post was marked as closed. Should you experience further issues, please create a new post . XFINITY will charge you $120 if you don't return the Flex Box when you close the account. It doesn't matter how long you've had it.Updated 4 months ago. The NBA App is available in the US on the Comcast XFinity Flex Platform, XClass and Xumo TVs, Xumo Stream Box, and cable boxes. Fans can access their NBA Account or NBA League Pass by signing into their account within the app. In-app purchases of League Pass are not available at this time. If you have any … Exchange your remote for a new one. We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Retail Store near you. If you're an Xfinity X1 or Flex customer, you can also order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the ... Learn how to cast select app’s content from your mobile phone to your Xfinity X1 TV Box or Xfinity Flex streaming TV Box. Xfinity For full functionality of this site it is necessary to enable JavaScript.If you think you’re seeing this message in error, restart your TV Box. X1 TV Boxes with a power button: Press and hold the Power button on the front of your TV Box for two seconds. Release the button and wait two additional seconds. Press the Power button once more to turn your TV Box back on. Your service should come back on within a few ...Comcast is currently providing just one free Xfinity Flex per qualifying household (and the company is cagey about revealing just how many of its 26 million Xfinity internet customers qualify ...The customer shouldn't be responsible for this hassle. Throw it away and let me know what the collections agency says about it. Comcast will not charge you for one flex box. Keep it and return it when you disconnect your service. Otherwise, you can pay the unreturned equipment fee for $120 because you threw it away.

You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this …• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select ‘Restore Defaults’ option. 4. Press ‘OK’ – this should cycle the equipment to perform a factory reset. The option should also be in your settings menu. Let me know if this works for you.Instagram:https://instagram. bishop td jakes son Exchange your remote for a new one. We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Retail Store near you. If you're an Xfinity X1 or Flex customer, you can also order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the ... 2146201037 If the equipment is in your account, you are being charged. If you fail to return the equipment then there will be penalties. It all depends on the circumstances. For further information send a modmail with a link to this post and your account information to have them help you with that. hoobear lodge Jul 8, 2022 · XfinityRoberto. +17 more. Official Employee. •. 1.1K Messages. 2 years ago. Hi there @user_2d8c3d. That is a fantastic question. You can actually go to https://comca.st/3bP03gC and print out the return label there. crazy kevin powell greensboro nc To sign in to Comcast email, visit the xfinity.comcast.net site and click the blue “Sign In” button on the left. Enter your sign in information, click the “Sign In” button again, a... kool cigarettes coupons Rogers Ignite Flex 20 is a popular choice for those looking to enjoy a variety of channels at an affordable price. With this package, customers can access a wide range of entertain... crawfordsville indiana jail tracker Using an Xfinity Flex box, you can watch Netflix, Amazon Prime Video, Hulu, thousands of free movies, shows and more — without switching apps or inputs. Flex offers one-stop search and control with the Voice Remote. Not to mention, the first Flex device is included at no additional cost for Xfinity Internet customers who don’t have Xfinity ...Support TV & Streaming. Xfinity Flex activation process overview. Learn how to activate your Xfinity Flex streaming 4K TV Box with the Xfinity app. See what Flex can do and … leah mclean age TechWalls presents the unboxing and setup video of the Xfinity Flex streaming TV box.Full review on https://www.techwalls.com/Initiating the return via the website is the easiest and fastest way to process the return by printing out the return label that is generated. However, since that is not working for you, two alternate options would be to take the equipment to an Xfinity store location or a UPS store to process the return free of charge.In today’s digital age, having access to a wide range of entertainment options is more important than ever. With countless streaming services and cable providers available, it can ... barrett jackson scottsdale 2023 results The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send itI am moving and need to cancel the Xfinity plan, they require you to return the Flex box which was free of charge at the beginning and did not tell me to return. They charge you $100+ for something they did not specifically say in the beginning, I did not want the flex box in the first place but they give you anyway. penn foster graduation ceremony 2024 tickets Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.cccthornton. When everything's working right , if you use the voice button and say "Device Settings" then go to "Power Preferences" ... from there you can go to power down or restart your box. It's the exact same way that the regular cable boxes does. The Voice doesn't let you go straight to "power preferences". ventura county dpss View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices. gateway shopping center lincoln ne Aug 11, 2020 · Xfinity Flex review: Bottom line. The Xfinity Flex is off to a good start. It is easy to set up, has a great voice search, and lets you monitor your smart home devices and home security system ... To see these instructions in a different language, see: Chinese; Portuguese; Russian; Tagalog; Vietnamese; Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so:View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for …